Shipping Policy
Shipping Policy
We keep shipping simple and straightforward — just like everything else we do.
Standard Shipping
We charge for standard shipping only. No expedited options, no complicated tiers — just reliable delivery at a fair rate.
- Estimated delivery: 2–4 business days from the date your order ships
- Carrier: Canada Post or equivalent regional carrier
- You'll receive a tracking number by email once your order has been fulfilled
Order Processing
Most orders are processed and shipped within 1–2 business days of being placed. You'll get a shipping confirmation email with tracking as soon as your order is on its way.
Preorders & Special Orders
Some items in our store are available for preorder or are made to order. These items may have production delays before they ship.
- Estimated production and shipping timelines will be clearly noted on the product page
- Preorder and special order items ship separately from in-stock items if ordered together
- We'll keep you updated by email if there are any changes to your expected ship date
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Questions?
If you have any questions about your shipment, reach out at hello@lowkeypositive.com and we'll get back to you within 1–2 business days.